Privacy Policy
Who is responsible for processing your data?
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What purposes do we process your personal data for?
At CIUDALCO GESTIÓN S.L., depending on the category of the data subject, we process the information you provide us with for the following purposes:
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What is the legal basis for processing your data?
The legal basis for processing your personal data, depending on the category of the data subject, may be:
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The data we request are appropriate, relevant, and strictly necessary, and you are not obligated to provide them. However, failure to provide this data may affect the purpose of the service or the inability to provide it.
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How long will we retain your personal data?
Your data will be retained for the minimum time necessary for the proper provision of the offered service, as well as to meet any responsibilities that may arise from it and any other legal requirements.
To whom will your data be communicated?
CIUDALCO GESTIÓN S.L. will not communicate your data to any third party unless explicitly informed otherwise.
Additionally, we inform you that certain data may be communicated to: Banks and financial institutions for the collection of contracted services and/or purchased products. Public administrations with jurisdiction in the sectors of CIUDALCO GESTIÓN S.L.'s activities, when established by applicable regulations.
What are your rights when you provide us with your data?
The data protection rights that data subjects may exercise, when applicable, are:
- Right to request access to personal data concerning the data subject.
- Right to rectification or deletion.
- Right to object.
- Right to request the limitation of processing.
- Right to data portability.
- Right not to be subject to decisions based solely on automated processing of data.
The holders of personal data obtained may exercise their data protection rights by sending a written communication to the registered office of CIUDALCO GESTIÓN S.L. or to the email address info@petrasdecolove.com. Models, forms, and more information about your rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency (AEPD), at www.aepd.es.
Can I withdraw consent?
You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the lawfulness of processing based on consent before its withdrawal.
Where can I complain if I believe my data is not being processed correctly?
If any data subject considers that their data is not being processed correctly by CIUDALCO GESTIÓN S.L. or that their rights requests have not been satisfactorily addressed, they can file a complaint with the corresponding data protection authority, with the AEPD being indicated in the national territory, at www.aepd.es.
Security and updating of your personal data:
To safeguard the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to ensure the security of the personal data provided. This is to prevent its alteration, loss, and/or unauthorized processing or access, as required by law, although absolute security does not exist.
It is important that you inform us whenever there is a modification of your data so that we can keep it updated.
Confidentiality:
CIUDALCO GESTIÓN S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any phase of the processing. We will not transfer or communicate your data to any third party, except in the cases legally provided for, or unless the data subject has expressly authorized us to do so.​​​​​​​​​
